Privacy Policy
Last updated: March 2026
1. Introduction
Boston Collaborative (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Information You Provide
- Contact forms: Name, email address, phone number, and message content when you reach out to us
- Provider applications: Professional details, service descriptions, and credentials when applying to be listed
- Newsletter signups: Email address when you subscribe to updates
- Account information: Email and password when creating an account
Information Collected Automatically
- Browser type, device information, and operating system
- Pages visited, time spent, and navigation patterns
- IP address and approximate geographic location
- Referring website or search terms
3. How We Use Your Information
We use the information we collect to:
- Connect you with appropriate providers and resources
- Process and review provider applications
- Send you newsletters and updates (with your consent)
- Improve our website and services
- Respond to your inquiries
- Comply with legal obligations
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
- With providers: When you use our platform to contact a listed provider, we share the information you provide in that contact form
- Service providers: We may use third-party services (email, analytics, hosting) that process data on our behalf under strict confidentiality agreements
- Legal requirements: When required by law, subpoena, or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for data processing where applicable
7. Cookies
We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at [email protected].